New Delhi: This message is important if your bank is deducting money from your account without any reason. We ourselves have often heard and seen accounts becoming negative as banks deduct money from our accounts without any reason. Then the customer has no option but to close the account. If you are facing the same problem, we will tell you what RBI rules say about it.
Maintain minimum balance
Nowadays everyone prefers a savings bank account. Banks, while opening savings accounts to customers, stipulate a minimum balance in the account after opening the bank account. This minimum balance limit is also fixed by the banks. If the minimum balance is not maintained in the customer’s account, penalty will be deducted from the customer’s account. It is subject to RBI norms.
What RBI rules say
As per RBI rules, no deduction can be made from the customer’s account even if the minimum balance is not paid. At the same time, the bank cannot deduct the customer’s account by deducting it in the name of penalty. Still, if a bank does this, customers can approach the RBI and file a complaint against the bank.
Where to complain?
If the bank has deducted money from your account, you can lodge a complaint by visiting the RBI website. RBI Bank will take action against him based on your complaint.
